Question 1

Can engineers take card payments on site?

Accepted Answer

Yes — PCI-certified Bluetooth card readers pair with the engineer's phone or tablet to take chip, contactless and PIN payments compliantly.

Question 2

How do you handle van charging?

Accepted Answer

We supply 12V charging cradles for vehicle mounting, multi-device chargers and rugged van-grade cabling.

Question 3

Will this work offline?

Accepted Answer

Yes — all devices support offline scanning and form completion, syncing back to the FSM platform when signal returns.

Question 4

Can we standardise on iPhone instead of issuing rugged Android?

Accepted Answer

Yes — for engineer fleets already issued an iPhone, iPhone scanner cases add a real scan engine and optional EMV reader without changing devices. We supply both routes and will help spec which fits your engineer profile and ticketing platform.

Question 5

How does van charging work?

Accepted Answer

We supply 12V hardwired charging cradles for vehicle mounting and multi-device chargers for the back of the van. Cables and mounts are sourced direct from the manufacturer for warranty-safe installs.

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