Question 1

Will it work with our WMS?

Accepted Answer

Yes — our scanners and mobile computers present as standard HID or run native WMS clients on Android. We integrate with all major UK WMS platforms.

Question 2

How long does the battery last?

Accepted Answer

Ring scanners and pistol-grip scanners run a full 12-hour shift on a single charge. Hot-swap battery kits are available for 24/7 operations.

Question 3

Will scanners work in a freezer?

Accepted Answer

Yes — we supply cold-chain rated models down to -20 C and -30 C with screen heaters and condensation-resistant builds.

Question 4

Do you offer a swap-out replacement pool?

Accepted Answer

Yes — for fleet rollouts of 50+ devices we hold a sized replacement pool against your SKU list and ship next-day swap-outs direct to site under one trade RMA. Zero pickers stood down during peak is the standard SLA.

Question 5

Can you pre-configure devices for our WMS?

Accepted Answer

Yes — we pre-pair to your WMS test instance, load your MDM profile, lock symbologies, set scan prefixes/suffixes and asset-tag per DC before despatch. Pickers receive a working scanner, not a setup job.

Warehouse & Logistics