Question 1

Will the scanners read ink-jet date codes reliably?

Accepted Answer

Yes. Modern 2D imagers handle low-contrast ink-jet codes, embossed dates and small-print best-before labels — the failure modes that catch out cheaper laser scanners.

Question 2

Are these suitable for cold stores?

Accepted Answer

Yes — we supply cold-chain rated scanners and printers down to -25 C with internal heaters and condensation-resistant builds for chilled and frozen DC use.

Question 3

Do you support Natasha's Law allergen workflows?

Accepted Answer

Yes — scanners pair with allergen-aware EPOS and production systems so that ingredient changes trigger the right packaging and labelling response at the point of pack.

Question 4

Will this integrate with our supermarket EDI?

Accepted Answer

We supply the scan and label hardware; the EDI integration sits in your ERP or 3PL system. We have integration patterns ready for the major UK supermarket DC schemas.

Question 5

Can you supply wash-down hardware for kitchens?

Accepted Answer

Yes — IP65 and IP67 rated kit suitable for the daily sanitation regimes of central kitchens, abattoirs and processing plants.

Question 6

What's the typical lead time?

Accepted Answer

Standard kit ships next day from UK stock. Cold-chain rated and IP67 specialist hardware typically runs 2-3 weeks.

Food & Beverage