Question 1

Will the handheld work with our TMS?

Accepted Answer

We pre-configure devices for the major UK transport management systems including Mandata, Microlise, TruckTrack and Descartes. Bespoke TMS integrations work via HID or SDK.

Question 2

How rugged do drivers need?

Accepted Answer

Driver kit lives on the dashboard and goes out in all weathers. We specify IP65 or higher, 1.5+ m drop spec and a glove-friendly capacitive touchscreen as standard.

Question 3

What about COD payments?

Accepted Answer

Bluetooth PCI-certified chip and PIN terminals pair with the driver handheld for on-doorstep card payments and refunds. Contactless, Apple Pay and Google Pay are standard.

Question 4

Battery life across a shift?

Accepted Answer

All-shift battery is mandatory. Hot-swap battery options and in-vehicle multi-bay chargers cover 12+ hour shifts and split-route operations.

Question 5

Can we get vehicle mounts?

Accepted Answer

Yes — in-vehicle cradles, dashboard mounts and printer mounts are available as part of the kit.

Question 6

Lead time on a 200-driver fleet rollout?

Accepted Answer

Typical phased rollout is 6-10 weeks: device sourcing in week 1, MDM and TMS pre-configuration weeks 2-4, asset-tagged batches shipped weekly thereafter.

Transport & Delivery