Question 1

What POS apps do these work with?

Accepted Answer

All major UK mobile-POS platforms: Square, Zettle by PayPal, Sumup, Shopify POS, Lightspeed Retail and many others. Tell us your app at order time and we'll ship pre-paired.

Question 2

How long does a chip-and-PIN device run on a charge?

Accepted Answer

Our outdoor-spec terminals run 8-12 hours on a full charge — a full trading day. For longer events we recommend hot-swappable battery models and a small in-stall charging station.

Question 3

Can we hire for a single event?

Accepted Answer

Yes. Short-term hire is available from 1 week. Standard packages include the chip-and-PIN terminal, charging dock, mounting accessory and consumable receipt rolls. Delivery and collection are included for UK mainland.

Question 4

What about no signal on the field?

Accepted Answer

Most modern chip-and-PIN terminals support offline transactions for short signal outages — payment authorisations queue and process when signal returns. For deeper coverage gaps we pair the terminal with a 4G/5G router and external antenna.

Question 5

Do you supply iPad/iPhone sleds for pop-up use?

Accepted Answer

Yes — iPad and iPhone POS sleds are popular for craft fairs and brand activations where the operator already has a tablet. Sleds add a built-in scanner and a card reader to the existing device.

Question 6

What's the typical lead time?

Accepted Answer

Standard hire kit ships in 2-3 working days. Owned kit (chip-and-PIN, scanners, printers) ships in 5 working days. Sale of full pop-up kits configured to your specific POS app adds 3-5 working days for pairing and test.

Pop-up Retail & Markets